Frequently asked questions

Sizing & Fit

Yes, but It's pretty hard to convince you on how soft and strong the build of our underwear is, without you actually trying it.

So, on us we offer 60 days of free trial for your first pair, and we DO honour it if you somehow don't love them, or grab the wrong size.

Because these are the comfiest pairs hands down, we just need you to try them first.

Our underwear has a slightly more fitted feel than standard sizing. If you’re between sizes or prefer a looser fit, we’d recommend sizing up for a good fit. Sizes available from S–6XL.

Yep, our bamboo fabric is soft, breathable, and gentle on sensitive skin. No rough cotton feel or scratchy seams.

frequently asked questions

Comfort & Fabric

Bamboo is softer, more breathable, and more comfortable against the skin than regular cotton or nylon. Unlike nylon, it doesn’t feel overly synthetic or trap as much heat, helping keep you cooler, drier, and fresher throughout the day.

Yep, our bamboo fabric is soft, breathable, and gentle on sensitive skin. No rough cotton feel or scratchy seams.

Our built-in No Chafe Panels are designed to reduce skin-on-skin rubbing and irritation, helping keep you comfortable during long days at work, training, or everyday wear. Combined with breathable bamboo fabric and a longer leg fit to help prevent ride-up.

frequently asked questions

Quality & Durability

Our bamboo pairs are designed to stay soft for over 100 washes. Holding their shape and softness wash after wash without wearing out quickly like cheaper pairs.

Minimal shrinkage may occur after the first wash, but they’re designed to hold their fit and shape over time when washed correctly.

We recommend a cold wash with similar colours and avoiding high heat when drying to help maintain softness, stretch, and durability for longer.

frequently asked questions

Shipping & Returns

Most Australian orders are dispatched within 1–2 business days. Shipping times may vary depending on your location, but you’ll receive tracking as soon as your order is sent. We average 5-6 Days since shipped.

Yep, if your order isn’t the right fit, contact our team and we’ll do our best to help with an exchange or solution.

We back our comfort with a 60-day comfort guarantee. If you’re not happy with your first pair, reach out to our team and we’ll make it right.